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Modern Academy for Computer Science and Management Technology
المستخلص
The goal of this research is to explore the effect of the ERP system implementation on some aspects of service quality in the Egyptian telecommunications organizations. The results of the research implied that there is significant impact of ERP system implementation on some aspects of service quality model that include tangible aspects of service, reliability and assurance.
Ismail, Salah Eldin, Hashem, Gharib, & Aboualam, Ahmed. (2017). The Effect of ERP System Implementation on the Aspects of Service Quality: An empirical study on the Egyptian Telecommunications Sector. المجلة العلمية للبحوث والدراسات التجارية, 31(1), 551-588.
MLA
Salah Eldin Ismail; Gharib Hashem; Ahmed Aboualam. "The Effect of ERP System Implementation on the Aspects of Service Quality: An empirical study on the Egyptian Telecommunications Sector". المجلة العلمية للبحوث والدراسات التجارية, 31, 1, 2017, 551-588.
HARVARD
Ismail, Salah Eldin, Hashem, Gharib, Aboualam, Ahmed. (2017). 'The Effect of ERP System Implementation on the Aspects of Service Quality: An empirical study on the Egyptian Telecommunications Sector', المجلة العلمية للبحوث والدراسات التجارية, 31(1), pp. 551-588.
VANCOUVER
Ismail, Salah Eldin, Hashem, Gharib, Aboualam, Ahmed. The Effect of ERP System Implementation on the Aspects of Service Quality: An empirical study on the Egyptian Telecommunications Sector. المجلة العلمية للبحوث والدراسات التجارية, 2017; 31(1): 551-588.
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